Contact
Get in touch
We are a small team, so your message reaches the person who actually packs your order. Write to us about anything — sizing, order status, a design request, or a problem with something that arrived.
hi@ciuslabs.com
We reply within 1–2 business days, Monday to Friday.
+84 928 689 001
Fastest for quick questions about sizing or an order in progress.
Before you write about an order
Have your order number ready (it starts with #, and is in your confirmation email). If something arrived damaged or misprinted, attach clear photos of the item and the shipping label — that lets us send a replacement straight away instead of asking you for them first.
Quick answers
- “Where is my order?” — Every item is printed after you order it. Production takes 2–5 business days, then shipping. Full timings are on our Shipping & Delivery page.
- Sizing, care, and returns — most questions are answered on our FAQ page.
- Custom or bulk orders — send us your artwork, quantity, and deadline for a quote.
Business address
Printew by CIUSLABS
To 7, Tan Hoa, Tan Vinh Hiep
Tan Uyen, Binh Duong 820000
Vietnam
This is our registered business address, not a shop or pickup point — please do not send returns here without contacting us first.